Digital tools are a great aid for us. We use them first and foremost to protect the integrity and confidentiality of the information we receive from our clients. This is a particularly delicate aspect, since we deal with more than 1500 companies worldwide. To protect the data against any potential problems (cyber attacks, unauthorised dissemination of the material, loss of data and so on), we use technology, but also adopt certifications designed to preserve everybody’s work.
All TRW collaborators must sign a confidentiality and non-disclosure agreement in regards to client information before working on or managing a project. This means translators are obliged not to disclose any of the contents of the texts, and to use them exclusively to complete the translation.
The flow of information is protected and regulated by ISO 27001 certification. TRW was the first company in Italy to obtain it.
We periodically run backups of our clients’ data on both our own and external servers. Antivirus, firewall, email encryption and protocols complete the framework of tools we have chosen to adopt to prevent external attacks and maintain data secrecy.
Another of our main objectives is to improve and speed up the work of translators. In addition to using the now indispensable CAT Tools and constantly searching for new solutions in the field of machine translation, we have also created an internal system, the TRW Hyper CMS (THC).
This system, unique to its kind, allows clients to constantly monitor the progress of their current and past jobs. With us, client transparency is a real and tangible concept.
With TRW, your information is always in good hands.
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